Romulus

The Constituent Service Platform

Romulus powers communication, accountability,
and better service for local governments.

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Before

After

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Trusted by innovative city governments throughout the country

Chicago, Illinois

Chicago, Illinois

Oakland, Calif.

Oakland, Calif.

Miami, Florida

Miami, Florida

Boston, Mass.

Boston, Mass.

San Rafael, Calif.

San Rafael, Calif.

Mukilteo, Wash.

Mukilteo, Wash.

Houston, Texas

Houston, Texas

Menlo Park, Calif.

Menlo Park, Calif.

Mt. Pleasant, S.C.

Mount Pleasant, S.C.

Daly City, Calif.

Daly City, Calif.

Walla Walla, Wash.

Walla Walla, Wash.

Jersey City, N.J.

Jersey City, N.J.

An Integrated Platform for City Government

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Whatever your role in local government, you’ll benefit from a unified platform for citizen contact information, interests, and service requests. That’s why Romulus CRM is trusted by innovative municipalities representing more than 1.5 million constituents nationwide.

A delightfully intuitive CRM, Romulus lets you manage citizen information with ease. Keep notes on specific citizens, track their interests, and see the history of their interactions with your office at a glance.

Your days of managing citizen requests on an Excel spreadsheet are over! Use our advanced Case Management module to centralize your constituent-service workflows, and you’ll resolve requests and inquiries faster than ever.

Romulus can dramatically simplify your office’s work processes while increasing its responsiveness, transparency, and accountability. And your staff will love using it!

  • No downloads or installation

    Romulus is secure, web-based software that can be accessed from any internet-connected computer.

  • Get on board effortlessly

    It’s easy to get started. Our team will coach your staff on how to use Romulus most effectively, and we'll import your existing records into the system.

  • No contracts, no commitments

    Romulus has transparent monthly pricing, and you can cancel your service at any time with no questions asked. And you can export your data in a standard format whenever you need to.

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A hub for your office workflow

Romulus’s cohesive suite of tools will keep your office coordinated and productive. Our CRM helps you keep track of your citizens’ contact information, organizations, and interests. With the Case Management module, you can easily add, assign, track, and resolve constituent requests.

And our Outlook, Gmail, and Open311 integrations help Romulus work seamlessly with the tools that you’re already using.

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Effective communication
and collaboration

No more hunting through your email to revisit projects and constituent inquiries — Romulus’s tools streamline staff conversations and facilitate collaboration. You can even send and receive email messages to constituents directly through Romulus.

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From data to insight — and action

Uncover patterns and trends in constituent issues and service requests with Romulus’s analytics tools, which will also help you to optimize staff workload and increase accountability.

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Simple and affordable pricing

Whether you serve a village or a metropolis, Romulus includes everything you need for a simple per-user price. We never require contracts or commitments, so you can adopt Romulus without risk, and leave at any time if you decide it isn’t right for you. And because we’re constantly working to improve Romulus, you’ll always be using the latest and greatest version.

  • Free email and phone support
  • Free onboarding of your data
  • Unlimited product updates
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Romulus CRM with Case Management costs $60 monthly per user.
Drag the slider below to calculate your price.

For 1 staff member, Romulus
is only $60 per month.

Without Case Management, Romulus CRM costs $40 monthly per user.
Drag the slider below to calculate your price.

For 1 staff member, Romulus
is only $40 per month.

Learn how to put Romulus to work for your city.